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Terms & Conditions 

Welcome to Radhika Vastra. By placing an order on our website, you agree to the following terms. Our policies are designed to ensure a safe, honest, and respectful shopping experience for everyone.

🛒 1. Placing an Order

  • Orders can be placed online via www.radhikavastra.com
  • Customers must log in to place and complete orders (Google login enabled)
  • Ensure all details are accurate before placing an order — incorrect addresses may lead to delays or failed deliveries
  • We reserve the right to accept or cancel orders at our sole discretion

📦 2. Product Information

  • All images shown on the website are real product photos or mockups created under studio lighting
  • Slight color variations may occur due to screen settings, photography, or lighting
  • Sizing charts and fabric descriptions are mentioned clearly; customers are advised to check all details before ordering

🔁 3. Returns, Refunds & Cancellations

Please refer to our dedicated pages for each policy:

In brief:

  • No return/exchange on jewellery or devotional items
  • Return window: 5 days from delivery
  • Refund after product verification
  • Cancellation allowed only before order dispatch

🔐 4. Account Responsibility

  • You are responsible for keeping your login details safe
  • Any activity under your account is considered your responsibility
  • Please inform us immediately of any unauthorized use or suspicion of misuse

💳 5. Payments

  • All payments are securely processed via Razorpay (Cards, UPI, Net Banking, Wallets)
  • Cash on Delivery (COD) is not available at the moment
  • Payment confirmation is sent via email/WhatsApp after successful order placement

📄 6. Invoicing & Taxes

  • All orders come with proper GST-compliant invoices
  • Prices listed on the website are inclusive of all applicable taxes
  • Invoices can be downloaded from your My Orders section after delivery

🚫 7. Misuse & Abuse of Platform

We reserve the right to:

  • Cancel orders placed with fraudulent intentions
  • Suspend or delete accounts with repeated return abuse
  • Deny service to users misbehaving with staff, delivery agents, or fellow customers

🪔 8. Our Devotional Promise

“Radhika Vastra is not just a clothing brand — it is a graceful, spiritual expression. We request you to respect our team, timelines, and tone as we strive to serve you with dignity.”

🧾 9. Legal Jurisdiction

  • All disputes will be subject to New Delhi jurisdiction
  • We comply with Indian IT & E-commerce laws for all operations and privacy practices

📩 10. Contact Information

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