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Privacy Policy

🌸 Your Privacy Is Our Promise

At Radhika Vastra, we consider your trust a sacred bond. Just as we respectfully care for every devotional product, we also protect your personal data with honesty, care, and responsibility. This Privacy Policy explains what data we collect, why we collect it, and how we protect it — so you can shop with complete peace of mind.

🔍 What We Collect

We collect information only when necessary to serve you better. This includes:

👤 Personal Details

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping and Billing Address

💳 Transaction Information

  • Payment method (via secure gateway)
  • Order history and invoice reference

🔐 Login Credentials (If you log in using Google or Facebook)

  • Name & Email shared through OAuth — only after your permission

📱 Device & Usage Data

  • IP address, browser type, operating system, pages visited
  • Through cookies and tools like Google Analytics (non-personal & anonymous)

🎯 Why We Collect Your Data

We collect your data to offer a better, more connected experience:

  • ✅ To process and fulfill your orders
  • ✅ To personalize your browsing experience
  • ✅ To send order updates and relevant notifications
  • ✅ To share new launches, offers & festive deals (only if you opt-in)
  • ✅ For fraud protection and security
  • ✅ For backend performance & analytics (to serve you better)

⚠️ We do NOT sell, rent, or misuse your personal data.

🔐 How We Keep Your Data Safe

Your information is treated as confidential and protected through:

  • 🔒 SSL Encryption for secure data transfer
  • ✅ Razorpay & trusted gateways for payment — we don’t store your card details
  • 👨‍💼 Restricted internal access to sensitive info
  • ⚙️ Regular system audits and compliance checks
  • 💡 Login through Google/Facebook (OAuth) is protected with verified authorization only

🍪 Cookies & Browsing Tools

We use cookies only to:

  • Keep your session active (login, cart)
  • Remember preferences
  • Monitor website performance
  • Improve your browsing experience

📝 You can disable cookies in your browser, but it may affect certain features like login and cart.

🤝 With Whom Do We Share Your Data?

Only when essential, we may share limited info with:

PurposePartner Example
Order DeliveryCourier companies
Payment ProcessingRazorpay, UPI providers
Customer CommunicationEmail/WhatsApp SMS services

All partners are bound by legal agreements to not misuse or resell your data.

🗂️ Your Rights as a Customer

You have full control over your data. You may:

  • ✍️ Request to access your saved data
  • ✏️ Ask to correct or update info
  • 🗑️ Request account/data deletion anytime
  • ❌ Opt out of any marketing or promotional contact

Just contact our support team — we'll assist you gracefully and without delay.

⏳ Data Retention Period

We retain data:

  • As long as your account is active
  • Until your orders are fulfilled & feedback processed
  • For legal/accounting/audit purposes where applicable

You may delete your account anytime by contacting us.

🚫 Children's Privacy

We do not knowingly collect data from children under 13. If such data has been mistakenly entered, please notify us — we’ll remove it immediately.

🕊️ Policy Updates

We may update this Privacy Policy as needed. All changes will be posted on this page. Major changes may also be notified via email or on your login page.

🪔 A Devotional Note from Radhika Vastra

“We believe that data is not just digital — it's a part of your journey with us. And every journey with faith deserves respect. We are here to serve you with transparency and care.”

📩 Need Help or Have Questions?

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