Shipping & Delivery Policy
At Radhika Vastra, we believe every order carries not just a product, but your faith and emotion. That’s why we offer a transparent, timely, and safe delivery process across India.
🌍 Where We Deliver
- ✅ We currently ship Pan India – to all major cities, towns, and rural areas.
- 🛫 International shipping is not available yet but may launch soon.
🕒 Estimated Delivery Timelines
Region | Estimated Delivery Time |
---|---|
Metro Cities | 3 to 5 business days |
Other Urban Areas | 4 to 7 business days |
Rural/Remote Areas | 5 to 9 business days |
📌 Note: These are estimated timelines and may vary due to external factors like weather, courier delays, or public holidays.
⚠️ Delays & Notifications
While we try to deliver within committed timeframes:
- Unexpected delays (rain, courier disruption, holidays) may occur
- In such cases, we will notify you via email, SMS, or WhatsApp
- We believe in timely updates with full transparency
🚛 Shipping Charges
🎁 Free Shipping
- Orders above ₹2999 qualify for free shipping across India.
💸 Standard Shipping Charges
- Below ₹2999: Shipping charges depend on your location & weight of the product
- Final charges will be shown at checkout
We may offer free shipping on festive or limited-time sales. Stay connected on Instagram for updates.
💳 Cash on Delivery (COD)
- ❌ COD is currently not available
- ✅ All orders must be prepaid via our secure payment partner Razorpay (UPI, Cards, Wallets, Net Banking)
🔁 Return to Origin (RTO) / Delivery Refusal
If the delivery partner:
- Calls multiple times but cannot reach you
- Arrives but delivery is refused without reason
Then:
- We will refund only the product amount
- Any shipping cost will be deducted
🧾 Order Dispatch & Tracking
- Orders are dispatched within 1–2 working days of placement
- Once shipped, tracking details are shared via email/WhatsApp
- You can also track orders under “My Account > My Orders” on the website
🏪 Offline Store Pickup (Coming Soon)
We currently do not offer offline pickup as our store is not live yet.
Once the offline store launches, we will update this policy.
🪔 Our Devotional Approach to Delivery
“Every parcel from Radhika Vastra is packed not just with fabric and devotion — but with blessings. We ensure your experience remains graceful, right from order to delivery.”
📩 Need Shipping Help?
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- 📧 Email: radhikavastraofficial@gmail.com
- 📞 WhatsApp / Call: +91 8595352505
- ⏰ Support Timing: Monday to Saturday, 10:00 AM to 6:00 PM